Complain Handling System


"Complaint Handling System” is an Application that will improved the quality and “service level” of your organization and also your “reputation”.

This Application was created in compliance with: ‘Rule of Central bank of Indonesia: PBI no 10/10/PBI2008, SE OJK No 2/SEOJK07/2014 and ISO 10002: Compliant handling to keep expectation needs and customer stratification’.

Complaint handling system automates the process of tracking, distribution, escalation and reporting through the best practice within your organization.

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